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Insights

Field notes from inside real Shopify stores.

What turned up in live accounts, including the things that made the reporting look worse before it looked better.

Sales · 8 min read

Shopify store getting no sales? Start with these checks

When a Shopify store has visitors and no sales, the cause is usually the wrong traffic, a store that turns buyers away, or tools that are quietly broken. Check them in that order.

Get Found · 7 min read

Google free listings: the Shopify sales channel most stores leave off

Free listings put products in front of Google shoppers at no cost per click. On one store, orders from Merchant Center listings went from 3 in 30 days to 17 after its best products were published.

Sales · 7 min read

Are Facebook ads worth it for your Shopify store? Do the math first

Facebook ads are worth it when they bring in more than they cost after you pay for what you sold. Most stores never run that math. Here is how, and what one store found.

AI search · 9 min read

ChatGPT SEO for Shopify stores: what gets a store named

Far more people ask an AI engine this than type it into Google. What decides whether a store gets named, what a catalog needs that an article does not, and what is sold as a shortcut.

Email · 8 min read

Is your email really working? Five checks

Five checks, about ten minutes. Whether the sequences are sending at all, whether anyone is really reading, and what email earns by Shopify's own count.

Email · 5 min read

Your 92 percent open rate is not real

238 opens on 263 sends. The number was machine generated, and it was the most flattering figure on the screen.

Email · 6 min read

Your abandoned cart email may have almost nobody to send to

Before rewriting the copy, work out how many people are eligible. On one store the pool was about eight people a month.

Email · 6 min read

Browse abandonment was not broken, it was starved

Zero orders off a flow that looked dead. The store could identify 0.8 percent of its visitors, so the flow was already reaching almost everyone it could.

Want this looked at in your own store?

Thirty minutes. Bring the dashboard you do not trust.